Privacy Policy
What we collect
- Contact details you provide at checkout: name, email, phone, shipping address.
- Order history including products, quantities, and payment status.
- Account login email and authentication tokens (if you create an account).
- Cart contents temporarily captured by your browser to enable abandoned-cart recovery.
- Server logs and IP address, used only for security and debugging.
How we use it
- To fulfill and ship your orders.
- To send transactional emails (order confirmation, payment instructions, shipping updates, delivery notices).
- To send abandoned-cart recovery messages while a session is active.
- To detect fraud, abuse, and operational issues.
Who we share it with
- Our hosting provider, for database, authentication, and storage.
- Our email provider, for transactional email delivery.
- Shipping carriers (UPS, FedEx), to deliver your order.
- Law enforcement, only when legally compelled.
We do not sell or rent your information to advertisers or third parties.
What we don't do
- No third-party advertising trackers.
- No social-media pixels.
- No card or bank details stored on our infrastructure. Payment is manual peer-to-peer.
Cookies and local storage
We use browser localStorage to remember your cart between visits and to record your initial researcher acknowledgment. We do not set third-party tracking cookies.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing info@aminoplug.com . We will respond within 30 days.
Retention
Order records are retained for seven years to satisfy accounting and regulatory obligations. Account-level data is retained while your account remains active and for six months thereafter.
Children
The Site is not intended for anyone under 21. We do not knowingly collect information from anyone under 21. If you believe we have, contact us and we will delete it.
Changes
We will update this Privacy Policy as needed; material changes will be posted on this page with a new "Last updated" date.
See also: Terms , Research Use Only , FDA Notice .